Føroya Tele

 

Previously, Føroya Tele used a static
custom-built system that could only be
managed by one person. Too often this 
resulted in administrative bottlenecks.
When Føroya Tele switched to Dynamicweb,
things began to change. And despite the 
financial crisis, the number of visitors as
well as the sales have increased!

 

Føroya Tele wants to be known as a company that understands and listens to its customers. Therefore, when the company launched its new website, the primary focus was on giving its customers up to date information in a user-friendly way and, moreover, on encouraging dialogue between Føroya Tele and their customers.

 

The Dynamicweb distributor Sendistovan was assigned the task of implementing and designing the new site, and the result is clear: The new ft.fo is a visually inspiring site with a very successful web shop! 

 

User-friendly front- and backend

 

To meet the demands of a user-friendly frontend, the website has been divided into three parts that that correspond to the three core areas of the company: The private customer, the business customer, and the web shop.

 

Using a standard design based on the company colors, black, white and red, each area was given its specific theme color. This new design has given the ft.fo a visually coherent look that makes it significantly easier for the customers to navigate round the site.

 

Elin Michelsen, Web Coordinator at Føroya Tele is more than satisfied with the new website and points out:
  

  The new ft.fo brings us closer to our customers than before, and we feel that they see a more accurate picture of our company.

 

 

 

With the launch of the new site, not only has the frontend become more user-friendly – with Dynamicweb CMS, it has also become easy to manage the backend.
 
Since the old site was not previously based on a CMS, the shift to Dynamicweb CMS has been a great change for the better. Where only one person, with special IT competences, was able to manage the old site, the new ft.fo can easily be managed by everyone at Føroya Tele after just a short training session at Dynamicweb. According to Føroya Tele, this is a great advantage of the system, and Elin Michelsen adds:

 

 

Dynamicweb has a lot of possibilities but is still a system that can be used by many different users with different levels of computer knowledge. It is also a great plus that our programmers can work on the system after attending the developer workshop. 

Web shop success

 

The new web shop is based on Dynamicweb eCommerce, and even though the site is still young, Føroya Tele has already seen a clear increase in the number of visitors, and on top of that, sales have gone up despite the financial crisis.

 

According to Niels Uni Dam, Web Consultant at Sendistovan, the web shop is one of the main reasons to the great success of the new site: “In cooperation with Føroya Tele and Dynamicweb, I believe we have created the best webshop on the Faroese market, and a corporate website fitting for the leading telecommunication company in the Faroes.”

About Føroya Tele
 

Faroese Telecom is the incumbent telco of the Faroe Islands and the leading provider of ICT services covering traditional telecommunications as well as digital terrestrial television in the Faroe Islands. The company is headquartered in Tórshavn, the capital of the Faroe Islands.

 

Related links: www.ft.fo and www.sendistovan.fo